Refund policy

Return & Refund Policy

Due to the nature of our products, we do not accept returns or exchanges unless an item arrives damaged or defective.

If your order arrives damaged, please contact us within 7 days of delivery at hello@veritypages.com with your order number and a photo of the item. We’ll be happy to make it right.


Return Process

If your return is approved, we will provide instructions for returning your item.

Customers are responsible for return shipping costs.

Once your return is received and inspected, we will notify you by email that your item has been received. You will also be notified of the approval or rejection of your refund.


Refunds

If approved, your refund will be processed and issued to your original form of payment.

Please note:

  • Original shipping costs are non-refundable

  • Refunds may take several business days to appear depending on your payment provider


Eligibility for Refund

To be eligible for a refund:

  • The item must be unused and in its original condition

  • The return request must be made within 7 days of delivery

Refunds may be declined if:

  • The request is made after 7 days of delivery

  • The item has been used, altered, or damaged after delivery


Exchanges

We do not offer exchanges at this time. If your item arrives damaged, we will offer a replacement or refund once approved.


Gentle Note

Verity Pages creates guided journals centered on reflection, emotional growth, and faith-rooted encouragement. We encourage you to review product details before purchasing to ensure it aligns with what you’re looking for.


Questions

If you have any questions, feel free to reach out at
hello@veritypages.com